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Home  //  Support  //  Website Support

Our website is built using the latest HTML5 coding which provides you with the best experience possible. However, your browser must support the latest code. Here is what you can do to get the best web expereince from our site and others:

  1. Be sure your browser is the latest version. This site has been tested to work with the latest versions of Internet Explorer, Mozilla Firefox, and Safari. We recommend Internet Explorer 9 for the best experience.
  2. Like most sites, we use the latest versions of Java and Flash. Your versions should be updated regularly.
  3. We also offer a mobile version of our website for mobile phones. Not all pages are available using the mobile website but you can switch to PC View at any time.
  4. If you experience any issues using our website, contact the This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . Please note, issues with older browser versions and browsers not listed above are NOT supported. It is impossible to keep our coding current and support legacy browsers at the same time. You should lookat upgrading first.




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Responsible for over $1.7 billion annually in security, fire, and life safety installations, members of the PSA Security Network increase productivity and performance through the exchange of best practices and partnering to offer the latest, most cost-effective security solutions.
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Remote Support Available

Do you need support quickly? Can you access the internet from one of your security pc's? If you answered yes to both, then ACC QuickSupport is just what you are looking for. ACC QuickSupport is a quick and secure way to get your system back online! Download of the ACC QuickSupport application itself is free. ACC QuickSupport does not install any software on your machine and meets all security requirements. Simply run the application and contact our support department at (888) 409-2224. Our support technician will be able to connect to your system remotely and diagnose most issues. Learn More...