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Security Support Services
     

• Service Requests

• Lenel Approved Microsoft Updates

• Client Downloads

• Website Support

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• FAQ

• Remote Support

 
 
     
 

ACC offers many different levels of Support Services. Since each client is unique, ACC can provide tailored service plans to meet any requirement.

Our company has expert engineers and technicians that can handle any type of failure. We are on call 24/7 to support your needs.

In the future we will be adding web based service ticket generation. We will also have a download area for frequently requested software, documents, and resources

PSA Member

PSA Security Network

Responsible for over $1.7 billion annually in security, fire, and life safety installations, members of the PSA Security Network increase productivity and performance through the exchange of best practices and partnering to offer the latest, most cost-effective security solutions.
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Remote Support Available

Do you need support quickly? Can you access the internet from one of your security pc's? If you answered yes to both, then ACC QuickSupport is just what you are looking for. ACC QuickSupport is a quick and secure way to get your system back online! Download of the ACC QuickSupport application itself is free. ACC QuickSupport does not install any software on your machine and meets all security requirements. Simply run the application and contact our support department at (888) 409-2224. Our support technician will be able to connect to your system remotely and diagnose most issues. Learn More...